FAQ
general
I have a question!
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IN WHICH LANGUAGE DOES THE SERIENCAMP CONFERENCE TAKE PLACE?
All events at the Seriencamp Conference will be presented in English unless otherwise specified in the program.
Ticketing
For which event is the accreditation valid?
The accreditation is valid for the Seriencamp Conference for one person. With a Seriencamp Conference accreditation, you can participate in all conference events. Please note that some events may require pre-registration!
Where and when will the Seriencamp Conference take place?
Where: Cologne - Ehrenfeld. More information can be found here.
When: June 14-16, 2023
Do I need accreditation to attend the festival?
No. The festival is free and open to all. However, you will need a cinema ticket, which you can reserve online.
Will Seriencamp also be streamed online?
No. The Seriencamp Festival and the Seriencamp Conference will take place exclusively on site in Cologne-Ehrenfeld.
Payment
How can I purchase my accreditation?
You can only purchase your accreditation online. You can pay by credit card, PayPal, or invoice.
Until when can I purchase accreditation?
Accreditations can be purchased online from now until the end of the Seriencamp Conference on June 7, 2024.
Can I purchase a day ticket for the Seriencamp Conference?
Unfortunately, we do not offer day tickets.
Can I purchase accreditation for my colleague?
Certainly! You have the option to add multiple accreditations during the accreditation process, allowing your colleagues to utilize them after completing their registration. Detailed instructions will be sent to you via email following the accreditation process.
For group accreditation purchases, kindly reach out to us at via email.
Should you prefer acquiring accreditation for someone else rather than for yourself, please get in touch with us at .
Will I receive an invoice?
After your accreditation, you will find your invoice in your account under "My Documents."
WHAT ARE THE CANCELLATION POLICIES FOR ACCREDITATIONS?
Unfortunately, we do not offer refunds for already paid accreditations. However, you can transfer your accreditation to another person. Please contact us by email at to arrange a transfer.
I am unable to attend the SERIENCAMP CONFERENCE. CAN I TRANSFER MY ACCREDITATION TO SOMEONE ELSE?
Yes, you can transfer your accreditation to another person. Please contact to arrange the transfer.